Support Services

Software & System support is a key element when a customer chooses to work with a partner. We pride ourselves on having a very close working relationship with all of our customer and their team, with our main goal being that our customers use our implemented solutions effectively. We have a friendly, knowledgeable team who will go out of the way and always put you, the customers, first while giving you support.

Support Details:

Gold Support

  • Default support when buying software from us with regular customer support from a 9×5 basis as requested by the customer.
  • Access to our support portal.
  • Customer can open a call and interact with our support team in line with our Terms & Conditions.

Platinum Support

  • Enhanced support for a special customer who requires more assistance
  • Including regular system health check & call centre integration.
  • We could blend into the customer’s support IT infrastructure to give seamless support for our exclusive customers…

Bespoke Tailored Support

  • Bespoke service and highly dependent on customer requirements.
  • Tailored support for special customers where Business & System administration of CAD & PLM servers are a challenge
  • Absolute peace of mind, no system headache & maintenance issues -leave it with our experts
  • Inclusive server patching service
  • Bundled system upgrade costs can be included in the overall costs

    Fill in the form below to to get a free support quote.





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