Consultancy and Support is an important attribute for every business while deciding on a partner through the implementation through to support of any solution. Our unique process of Implementation which we have devised after years of customer implementation is our difference and our unique selling point which we have termed as “We Design Innovation“. We have a customer-focused, knowledgeable team who have performed large scale global implementations and have a great track record guiding our customers. This also ensures an Organisation can acquire software from us with confidence. Our team will guide you effortlessly, during Implementation, Upgrade and Migration projects as a single point of contact. We have a good understanding of business processes in the Sales, Design, Manufacturing, Purchasing, Aftercare, Service environments which enables us to implement very complex Enterprise-wide PLM, PDM, IoT, Document Management, Change Management, EBOM/M-BOM processes & ERP/MRP Integration.
Regular support from a 9×5 basis as requested by the customer.
Special support for special customer including regular system health check & call centre integration. This will blend into the customer’s support IT infrastructure to give seamless support for our exclusive customers.
Tailored support for special customers where System administration of CAD & PLM is a challenge.