Consultancy & Support

Consultancy and Support

Consultancy and Support are very important to guide a customer through a successful implementation is our target. We work as a consulting house & implementers to educate the customers during the entire lifecycle of the implementation.

This is only possible with our vast amount of knowledge accumulated by our team performing large scale global implementations. We back ourselves with a great track record guiding our customers to realize their end goal.

We have excellent knowledge about the business processes in the Sales/Design/Manufacturing environment. This enables us to implement some very complex Document Management, Change Management, EBOM/M-BOM & ERP/MRP Integration.

We also specialise in Heterogeneous CAD environment managed on a single Windchill platform,

The CAD platform supported,

Creo

Solidworks

Unigraphics

Catia

Inventor

AutoCAD

SolidEdge

Revit

The ECAD platform supported,

Upgrade & Migration Service

We have performed many System Upgrades & Migrations,

We have got a great deal of experience in performing the following tasks,

Creo Upgrade

Windchill Upgrade.

Migration from System like DDM (Design Data Manager) Pulse.

Migration from Enovia, Teamcenter, ARAS & any other 3rd party PLM or Document Management system into Windchill.

Support

Gold Support

Regular support from a 9×5 basis as requested by the customer.

Platinum Support

Special support for special customer including regular system health check & call centre integration. This will blend into the customer’s support IT infrastructure to give seamless support for our exclusive customers.

Bespoke Tailored Support

Tailored support for special customers where System administration of CAD & PLM is a challenge.